:root{--bg:#f6f3ec;--ink:#1d1b17;--mu:#5f5a50;--line:#d9d3c5;--a:#9a3f22;--paper:#fffdf8}
*{box-sizing:border-box;margin:0;padding:0}
body{background:var(--bg);color:var(--ink);font:17px/1.65 "Helvetica Neue",Helvetica,Arial,sans-serif}
h1,h2,h3,.logo{font-family:Georgia,"Times New Roman",serif;font-weight:400;letter-spacing:-.01em}
a{color:var(--a);text-underline-offset:3px}
.wrap{max-width:960px;margin:auto;padding:0 28px}
header{border-bottom:1px solid var(--line)}
nav{display:flex;justify-content:space-between;align-items:baseline;padding:26px 0}
.logo{font-size:22px;color:var(--ink);text-decoration:none}.logo i{color:var(--a)}
nav a.l{margin-left:28px;color:var(--ink);font-size:15px}
.hero{padding:88px 0 72px;border-bottom:1px solid var(--line)}
.hero .wrap{display:grid;grid-template-columns:1.2fr 1fr;gap:56px;align-items:center}
h1{font-size:clamp(34px,5vw,54px);line-height:1.12;margin-bottom:22px}
.lead{color:var(--mu);font-size:19px;max-width:30em}
.hero a.go{display:inline-block;margin-top:28px;color:var(--ink);border-bottom:1.5px solid var(--a);text-decoration:none;padding-bottom:2px}
.hero img{width:100%;height:auto}
section{padding:68px 0;border-bottom:1px solid var(--line)}
h2{font-size:30px;margin-bottom:34px}
.row{display:grid;grid-template-columns:200px 1fr;gap:32px;padding:26px 0;border-top:1px solid var(--line)}
.row:first-of-type{border-top:0;padding-top:0}
.row h3{font-size:23px}.row .k{font-size:13px;color:var(--mu);margin-top:4px}
.row p{max-width:36em}.row .pr{margin-top:8px;font-size:15px;color:var(--mu)}
ol.s{list-style:none;counter-reset:n;max-width:36em}
ol.s li{counter-increment:n;padding-left:44px;position:relative;margin-bottom:16px}
ol.s li:before{content:counter(n) ".";position:absolute;left:0;font-family:Georgia,serif;color:var(--a);font-size:20px}
.note{font-size:14px;color:var(--mu);margin-top:22px;max-width:36em}
.box{padding:26px 0;border-top:1px solid var(--line);max-width:36em}
.box:first-of-type{border-top:0}.box h3{font-size:22px;margin-bottom:8px}.box ul{padding-left:20px}
.mail{font-size:22px;font-family:Georgia,serif}
footer{padding:30px 0;color:var(--mu);font-size:14px}
footer .wrap{display:flex;justify-content:space-between;flex-wrap:wrap;gap:10px}
@media(max-width:760px){.hero .wrap,.row{grid-template-columns:1fr;gap:12px}.hero{padding:48px 0}nav a.l{margin-left:16px}section{padding:48px 0}}
.logo,nav a.l{white-space:nowrap}@media(max-width:760px){nav a.l{margin-left:12px;font-size:14px}.logo{font-size:19px}nav a.l[href$="#how"]{display:none}}
h1.mark{font-size:clamp(84px,14vw,148px);line-height:.95;letter-spacing:-.03em;margin-bottom:12px;color:var(--ink)}
.tag{font-family:Georgia,serif;font-style:italic;font-size:21px;color:var(--a);margin-bottom:28px}
.logo{display:flex;flex-direction:column;line-height:1.1;font-size:34px}
.logo small{font-family:"Helvetica Neue",Helvetica,Arial,sans-serif;font-style:normal;font-size:12px;letter-spacing:.02em;color:var(--mu);margin-top:4px}
nav{align-items:center}
@media(max-width:760px){.logo{font-size:28px}.logo small{font-size:11px}}
.sub{color:var(--mu);margin:-22px 0 30px;max-width:36em}

/* support ticket form */
.ticket{max-width:560px}
.tf{margin-top:20px}
.tf .field{margin-bottom:20px}
.tf label{display:block;font-size:14px;font-weight:600;color:var(--ink);margin-bottom:6px}
.tf input[type=text],.tf input[type=email],.tf select,.tf textarea{display:block;width:100%;padding:12px 14px;font:16px/1.4 "Helvetica Neue",Helvetica,Arial,sans-serif;color:var(--ink);background:var(--paper);border:1px solid var(--line);border-radius:6px;box-shadow:none;-webkit-appearance:none;appearance:none}
.tf textarea{resize:vertical;min-height:140px}
.tf select{padding-right:40px;cursor:pointer;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='8' viewBox='0 0 12 8'%3E%3Cpath d='M1 1l5 5 5-5' fill='none' stroke='%235f5a50' stroke-width='1.6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 14px center}
.tf input:hover,.tf select:hover,.tf textarea:hover{border-color:#b9b2a1}
.tf input:focus,.tf select:focus,.tf textarea:focus{outline:2px solid var(--a);outline-offset:1px;border-color:var(--a)}
.tf .cf-turnstile{margin:4px 0 20px}
.tf button{display:inline-block;font:600 16px "Helvetica Neue",Helvetica,Arial,sans-serif;color:#fff;background:var(--a);border:0;border-radius:6px;padding:13px 26px;cursor:pointer}
.tf button:hover{background:#7d3119}
.tf button:focus-visible{outline:2px solid var(--ink);outline-offset:2px}
.tf .fine{font-size:13px;color:var(--mu);margin-top:12px}
.hp{position:absolute;left:-9999px;top:auto;width:1px;height:1px;overflow:hidden}
/* ticket.php result pages */
.result{max-width:560px}
.result p{margin-bottom:14px}
.result .id{font-family:Georgia,serif;font-size:26px;color:var(--a);margin:6px 0 16px;display:block}
.result a.back{display:inline-block;margin-top:8px;padding:11px 22px;border:1px solid var(--a);border-radius:6px;color:var(--a);text-decoration:none;font-weight:600}
.result a.back:hover{background:var(--a);color:#fff}
@media(max-width:760px){.tf button{width:100%}}